Data Quality Officer

Are you passionate about the power of high-quality data to drive better decisions and improve services? 

We are looking for a Data Quality Officer to join our Business Intelligence & Performance team and play a key role in strengthening how data is managed, understood, and used across the organisation. 

This is an exciting opportunity to influence real change - helping ensure that the data underpinning operational and strategic decisions is accurate, reliable, and trusted. 

Salary: £38,510 - £40,444 per annum

Hours: 37 Hours per week 

Contract: Permanent

Location: Huntingdon

Hybrid Working - we offer a flexible, agile, hybrid working pattern where you can work from home, as well as from Cambridgeshire Fire and Rescue Service and other locations around Cambridgeshire.  

 

About the role 

As a Data Quality Officer, you will work across teams to monitor, improve, and champion data quality. You will investigate issues, support colleagues, and help embed best practice - ensuring data is fit for purpose and supports confident decision-making. 

You will act as a key point of contact for data quality, working both proactively and reactively to identify improvements and drive change at source. 

Key Responsibilities: 

• Monitor and improve data quality using dashboards, audits, and performance insights 
• Investigate and resolve data quality issues, identifying root causes 
• Support and advise data owners and system users to improve data accuracy 
• Deliver engaging training and awareness sessions to promote best practice 
• Coordinate data quality assessments across teams and services 
• Maintain data quality logs, track trends, and report on risks and progress 
• Work with digital and technical teams to develop data standards and improve systems 
• Promote a strong organisational data quality culture 

About you:   

You will bring a keen eye for detail, a strong analytical mindset, and a passion for improving how data is captured and used. 

Essential Skills and Experience: 

• Understanding of core data quality principles (accuracy, completeness, consistency, timeliness, validity) 
• Strong analytical and problem-solving skills 
• Ability to identify patterns, anomalies, and data issues 
• Excellent communication skills, with the ability to explain complex ideas simply 
• Experience working with data and supporting others to improve its quality 
• Confidence delivering guidance, training, or support to a range of users 

Why join us?

• Be part of a growing, forward-thinking data and intelligence function 
• Play a critical role in improving organisational performance 
• Work in a collaborative and supportive environment 
• Develop your skills in data quality, analysis, and governance 
• Make a real impact on how data supports frontline and operational services 

Why choose CFRS?

At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development. 

A Service that values you: 
94% of our employees care about the future of CFRS 
88% are proud to work for CFRS 
78% would recommend CFRS as a great place to work 

A culture that inspires and motivates: 
81% our people would still like to be working here in two years time 
83% feel motivated to give their best every day 
82% are satisfied with CFRS as an employer 

Opportunities for growth – whether it’s learning new technologies, supporting projects, or gaining industry certifications, we support professional development every step of the way. 

A culture of innovation and inclusion – we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel.

When you join CFRS, you'll benefit from:

• Career progression and specialist training – Whether you want to develop new skills, gain qualifications, or advance into leadership, we’ll give you the opportunities to grow. 
• Health and wellbeing support – Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career. 
• A culture of inclusion and belonging – We don’t expect you to fit a mould - we want you to bring your whole self to the job.  
• As a Disability Confident Employer, we’re committed to creating a diverse and inclusive workplace, with inclusion ambassadors and networks in place to champion every member of our team. 

Additional rewards and benefits

• 24 days annual leave (plus bank holidays), increasing with long service 
• Competitive pension scheme 
• Family-friendly policies, including flexible working 
• Hybrid working options 
• Free on-site parking (site-specific) 
• Access to Blue Light Discounts at hundreds of retailers and events 

How to apply

Make the move. Make a difference. Join CFRS today:  

To apply for this opportunity please review the Recruitment Pack, complete an EDI Form and send your CV and covering Letter (detailing your suitability for the role in line with the person specification held in the recruitment pack) to recruitment@cambsfire.gov.uk   

*Please note any CVs submitted without a Covering Letter will not be considered.